Welcome to YomStar: What you need to know
At Yomstar, we know how important your opinion is to businesses. Through our websites (including www.yomstar.com) (Site), we provide web-based software and tools to enable businesses to create cutting-edge surveys sent straight to your mobile phone (Services) so you can provide feedback easily and quickly actually during your experience… and the best bit….you may even get a reward for completing the survey!
Surveys by Others: You are contracting with the Survey Creator
When you respond to a survey from a business (Survey Creator) which is powered and hosted by us, the survey and reward is offered, provided, conducted and administered by the Survey Creator.
We do not sponsor, endorse or otherwise conduct the survey or any competition or reward. When you complete a survey you are responding to and providing information to the Survey Creator. We only host the survey and collect and retain your responses, any other information you provide and other data collected when you scan a QR Code (or other means of survey activation) or complete a survey (Your Data) on behalf of the Survey Creator.
You acknowledge and agree that the Survey Creator will own, have access to and be able to download and export Your Data and we cannot control how the Survey Creator will use our Site or Services or use and disclose Your Data. Accordingly, the Survey Creator is solely responsible for its conduct, its surveys, competitions, promotions and rewards and your sole remedy is against the Survey Creator
Please contact the Survey Creator if you have any questions, before you complete the survey or provide any personal information.
Surveys by Us
The surveys we host are only intended for individuals over the age of majority in their country of residence. You must not complete a survey if you are a minor and will not be entitled to any reward if you do so.
You warrant that you are not a minor, that any information you provide is true and accurate and that you will complete the survey in good faith. You are solely responsible for your responses and any content originating from you.
When accessing or using our Site or Services you must not:
a) act unlawfully, fraudulently, dishonestly, inappropriately, mislead or deceive, or engage in improper behaviour;
b) harass, abuse or harm another person;
c) infringe any rights or invade or violate the privacy of us or another person;
d) impersonate another person or falsely represent an association with another person;
e) upload any response, information or other content which is false, inaccurate, misleading or deceptive, unlawful, defamatory, discriminatory, vilifying, pornographic or is otherwise inappropriate, indecent, inaccurate or objectionable, or for which you do not have the necessary rights or permission to use;
f) interfere with, gain unauthorised access to or disrupt the availability of our software the Site or Services (including but not limited to any servers or networks connected with our Site); or
g) upload or other transfer any material containing a bug, virus. trojan or similar program or software to the Site,
Using our Software
a) use our software in any application or for any purpose requiring continuous or fail-safe operation for the avoidance of personal injury, death or illness of any person;
b) remove or otherwise interfere with any security or technological protection measure forming part of our software; or
c) remove, obliterate, or obscure from view any copyright, trade mark or confidentiality notice or legend appearing on or within our software or on our Site.
The Survey Creator’s Conduct
For your protection, we impose a number of conditions upon Survey Creators in relation to their conduct and use of Your Data. Please refer to our Subscription Terms for Survey Creators for more information.
Please contact us by contacting us via our Support Page if you think that a Survey Creator is engaging in Inappropriate Conduct (as set out above), conduct in breach of the Subscription Terms or if you are otherwise concerned about its conduct.
Notwithstanding the above, we are not under any obligation to monitor, supervise, regulate or control content originating from any third party (including Survey Creators) or to take action to remove or restrict offending surveys or content.
Your Privacy and Our Use of Your Data
We may use and disclose Your Data in an anonymous, de-identified form and other Non-Personal Data (including usage and statistical information) for any purpose.
Whilst we will make every effort to provide you with access to the Site and Services at all times, we are not able to guarantee access and reserve our right to modify, suspend or discontinue the Services and access to the Site for any reason at any time (without liability).
a) our Site and Services and their content may contain inaccuracies and errors, bugs or viruses. To the extent permitted by law, we provide no warranty in relation to the Site, our Services, our software or content on them;
b) we are not responsible or liable in connection with: (i) any survey, competition, promotion, reward or any content originating from users of our Site or Services; (ii) the Survey Creator’s conduct (including its use, disclosure, storage or retention of Your Data); (iii) your access to and use or not being able to access and use our Site or Services; (iv) or any survey or reward created or administered by us or our use or disclosure of Your Data.
Our liability is otherwise limited to the supply of equivalent services or goods or paying the cost of having the equivalent services or goods supplied again or, if this is not permitted by law, then to the fullest extent permitted by applicable law.
We encourage and value your feed back. Please let us know if you have any questions or comments by contacting us via our Support Page.